Are we part of a cluster group?
Yes. We are a Steadfast Group partner.
What is the commission % Payable to NeedCover Group?
10%
Is the Commission Rate Capped?
Yes, 1.5 Million in Total Income.
When are commission paid?
Twice Monthly.
What is the NeedCover Group Notice Period?
3 months.
Can you assist with Migration costs from my current licensee?
Yes, we will cover all migration costs, which is in excess of $12,000.
Will you arrange for my User access with insurers and underwriters to transfer to NeedCover Group?
Yes, we will notify all insurers of your move to NeedCover Group.
Are you able to assist with larger or difficult placements?
Yes.
Can you assist with issues where claims have been declined or there is an argument or disagreement with an underwriter?
Yes.
Will you provide me with a dedicated contact person?
Yes, you will be assigned a Network manager who will be your go to person.
Which broker platform do you use?
INSIGHT.
What is the ongoing broker platform cost?
NIL, we will cover these costs for you.
Do you use a document management system (DMS)?
Yes. We utilise OfficeTech for storing all clients files and emails.
What is the ongoing cost for OfficeTech?
NIL, we will cover these costs for you.
Is client data stored on a dedicated server?
Yes. OfficeTech data is hosted on dedicated severs in Microsoft Azure. INSIGHT data is hosted by Steadfast on their servers.
Can I log in anywhere in the world?
For INSIGHT and OfficeTech yes, some insurer portals may require additional setups to allow this.
Do you provide licenses for Microsoft 365 (i.e. Word, Outlook, Excel etc)?
Yes. ARs receive access to Microsoft 365 for all staff.
What are the costs for Systems support?
NIL.
Which Premium Funders do you use?
We are accredited with 5 premium funders as follows: Arteva, Attvest, IQumulate, Elantis and QPR.
What % of the AR’s funding commission does NeedCover Group take?
Nil. The AR retains 100% of the premium funding commission.
Is funding commission paid directly to the AR?
Yes. All funding commissions are paid direct to the AR.
Who is your PI provider?
We partner with Erato for our PI insurance.
What is the PI insurance cost?
NIL, we will cover these costs for you.
What is the excess for PI claims?
The current excess for Erato is $10,000.
Do you provide all AFSL audits?
Yes, we engage an external auditor to complete our annual review for all AR’s.
Do you provide AFSL compliance checks?
Yes. We conduct quarterly compliance checks on all our AR’s.
Is there an additional cost for audit and compliance checks?
NIL, we will cover these costs for you.
Contact
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NeedCover Group Pty Ltd
ABN: 28 005 729 831
AFSL No: 239911
Address: Unit 4, 192 Evans Road, Salisbury, 4107 QLD
Phone Number: 1300 606 888
Email: hello@needcover.com.au